We value your trust, and your privacy is of the highest importance to us. We only collect data that is needed to conduct our business efficiently, and we use any information carefully, and in accordance with current data legislation.
We do not rent, sell or exchange information with outside companies for mailing or marketing purposes, and we would never disclose the information we hold unless we are obliged to do so by law.
Our mailing list:
We send an email newsletter out six times a year with details of new products, projects and ‘behind the scenes’ stories from our studio and mills.
Our mailing list consists solely of the email address of individuals who sign up via our website mailing list link; at a trade show or exhibition; at our studio events; customers who place online orders; or those with requests for samples or information about our products. We hold our mailing list on Mailchimp which includes an unsubscribe feature that is effective instantly and permanently. You can find this at the bottom of every newsletter.
Other information we collect:
When you place an order with us by email, telephone or via our website, we require the information to fulfill that transaction. This includes name, address, email address and telephone number. We store this data on our computer and in manual files and use it in order to fulfill the transaction. We take all reasonable steps in order to ensure that this data on our held computers and in manual files is stored safely and securely.
How we use your data:
- In order to process and fulfill your purchase transactions, including securely providing only the necessary data to our appointed financial transaction services and our courier services
- In order to respond to sales, press and other enquiries
- In order to send you occasional and relevant information via our newsletters
Our service providers:
Links from our website and newsletter:
Removing your information from our mailing list:
You can unsubscribe from our mailing list via the unsubscribe link on the bottom of every newsletter we send out. This is effective immediately and permanently.
If you require any further information please contact us.
Eleanor Pritchard Ltd
Company No: 08470318
VAT no: 122 9924 10
Registered office: Studio 300, Cockpit Arts, 18-22 Creekside, London SE8 3DZ